FAQ

We are a licensed Istanbul-based travel agency specializing in private and small-group tours, shore excursions, day trips, airport transfers, and tailor-made itineraries across Turkey.

Yes. We are licensed by the Republic of Türkiye Ministry of Culture & Tourism and registered with TÜRSAB (Association of Turkish Travel Agencies). Our license number is displayed in the website footer and on your booking confirmation.

You can reach us by email, phone, WhatsApp, or the contact form on our website. We reply within business hours and monitor urgent messages for same-day tours and airport transfers.

Monday–Saturday, 09:00–18:00 (Türkiye time, GMT+3). Tours may operate outside these hours.

English is guaranteed on scheduled group tours. Private tours are available in many languages on request (subject to guide availability).

Choose your tour and date, complete the secure checkout, and you’ll receive instant confirmation or a manual confirmation within a few hours if guide/vehicle allocation is required.

Most private tours require a deposit to secure your guide/vehicle, with the balance due by a set deadline or on the day (depending on the tour). Exact terms appear on each tour page and at checkout.

Major credit/debit cards and bank transfer are accepted. Cash payments in Istanbul may be possible for some private tours and transfers (ask us in advance).

Prices are shown in the currency selected on our website. If you pay with a card issued in a different currency, your bank sets the exchange rate and any fees.

Yes—VAT (KDV) is included unless stated otherwise. We can issue official invoices upon request.

Prices are dynamic and may vary by season, demand, and inclusions. Your price is locked once you receive a paid confirmation.

Seasonal promotions may be available. Group, multi-tour, and multi-day discounts can be arranged—please ask.